Shipping policy

Shipping Policy

At Dunkleberger Livinge, we aim to make shipping simple and transparent.

1. Shipping Destination

We offer shipping to eligible delivery addresses within the United States, subject to product availability and any delivery restrictions displayed at checkout.

2. Free Shipping

We offer free standard shipping on eligible orders delivered within the United States.

No standard shipping fee will be charged for eligible orders.

Any exclusions or restrictions must be clearly disclosed on the relevant product page or before checkout. We will not advertise an order as eligible for free shipping if additional mandatory shipping charges apply.

3. Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed and payment is confirmed.

Business days exclude weekends and applicable public holidays.

Processing includes order verification and preparation for dispatch. Processing time is separate from shipping time.

If an unexpected delay affects your order, we will make reasonable efforts to notify you.

4. Shipping and Delivery Time

Estimated shipping time is 5–8 business days after dispatch.

The total estimated time from order placement to delivery is approximately 6–11 business days, excluding unexpected delays.

Delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, supplier availability, or other circumstances outside our reasonable control.

5. Order Tracking

When tracking information is available from the fulfillment provider or carrier, we will send it to the email address provided at checkout.

Tracking updates may take additional time to appear after dispatch.

6. Supplier Fulfillment

Some products may be shipped directly by third-party fulfillment suppliers.

Shipping origin and delivery estimates depend on the actual fulfillment arrangement for each product. We aim to provide accurate information about shipping origin and delivery times.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, contact us with your order number. We will review the available tracking information and assist you with the next steps.

8. Incorrect Shipping Address

Please review your shipping address carefully before placing an order. If you notice an error, contact us as soon as possible.

We cannot guarantee address changes after an order has entered fulfillment.

9. Contact Information

Dunkleberger Livinge

Email: support@dunkleberger-livinge.shop

Phone: 5045301750

Address: 1036 Dewey Ave, Williamsport, Pennsylvania 17701, United States