Shipping policy
Shipping Policy
At Dunkleberger Livinge, we aim to make shipping simple and transparent.
1. Shipping Destination
We offer shipping to eligible delivery addresses within the United States, subject to product availability and any delivery restrictions displayed at checkout.
2. Free Shipping
We offer free standard shipping on eligible orders delivered within the United States.
No standard shipping fee will be charged for eligible orders.
Any exclusions or restrictions must be clearly disclosed on the relevant product page or before checkout. We will not advertise an order as eligible for free shipping if additional mandatory shipping charges apply.
3. Order Processing Time
Orders are generally processed within 1–3 business days after the order is placed and payment is confirmed.
Business days exclude weekends and applicable public holidays.
Processing includes order verification and preparation for dispatch. Processing time is separate from shipping time.
If an unexpected delay affects your order, we will make reasonable efforts to notify you.
4. Shipping and Delivery Time
Estimated shipping time is 5–8 business days after dispatch.
The total estimated time from order placement to delivery is approximately 6–11 business days, excluding unexpected delays.
Delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, supplier availability, or other circumstances outside our reasonable control.
5. Order Tracking
When tracking information is available from the fulfillment provider or carrier, we will send it to the email address provided at checkout.
Tracking updates may take additional time to appear after dispatch.
6. Supplier Fulfillment
Some products may be shipped directly by third-party fulfillment suppliers.
Shipping origin and delivery estimates depend on the actual fulfillment arrangement for each product. We aim to provide accurate information about shipping origin and delivery times.
7. Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, contact us with your order number. We will review the available tracking information and assist you with the next steps.
8. Incorrect Shipping Address
Please review your shipping address carefully before placing an order. If you notice an error, contact us as soon as possible.
We cannot guarantee address changes after an order has entered fulfillment.
9. Contact Information
Dunkleberger Livinge
Email: support@dunkleberger-livinge.shop
Phone: 5045301750
Address: 1036 Dewey Ave, Williamsport, Pennsylvania 17701, United States