Refund policy

Refund Policy

Dunkleberger Livinge Last updated: September 25, 2026

We want you to be happy with your purchase. If you're not fully satisfied, please review our return and refund policy below.

1. Return Window

You have 30 days from the date you receive your item to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

2. How to Start a Return

To start a return, contact us at Support@dunkleberger-livinge.shop with your order number and reason for return. Once your return is approved, we will provide instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

3. Damaged or Incorrect Items

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

4. Refunds

Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.

5. Exchanges

The fastest way to get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. Non-Returnable Items

Certain items cannot be returned, such as final sale items or gift cards. Please contact us if you have questions about a specific item.

7. Contact Us

Dunkleberger Livinge Email: Support@dunkleberger-livinge.shop Phone: 504-530-1750 Address: 1036 Dewey Ave, Williamsport, Pennsylvania 17701, United States