Privacy Policy

Dunkleberger Livinge respects your privacy. This Privacy Policy explains how personal information may be collected, used, and shared when you visit our online store or make a purchase.

1. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information, including your name, email address, phone number, and shipping or billing address.

• Order details, including products purchased and order history.

• Transaction information processed through payment providers.

• Information you provide when contacting customer support.

• Technical and website usage information, where collected through our store or enabled technologies.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders.

• Arrange shipping and provide order updates.

• Process payments through payment service providers.

• Respond to customer questions.

• Detect and prevent fraud.

• Maintain and improve our store.

• Meet applicable legal and regulatory obligations.

• Send marketing communications where permitted by law and consistent with your preferences.

3. Shopify and Service Providers

Our store operates on Shopify. Shopify and other service providers may process information to provide services such as website hosting, checkout, payment processing, analytics, customer support, and order fulfillment.

Where necessary to fulfill an order, relevant information may be shared with suppliers, fulfillment providers, and shipping carriers.

4. Payment Information

Payments are processed through the payment methods available at checkout. Payment providers handle payment information according to their own policies and security practices.

Please do not send full payment card details or passwords through email or customer support messages.

5. Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze usage, and provide advertising services where enabled.

You may be able to manage cookies through your browser settings and any consent tools available on our website.

6. Sharing Information

We may share relevant personal information with service providers, payment processors, shipping carriers, fulfillment suppliers, and authorities where legally required.

Information is shared as reasonably necessary for the relevant business or legal purpose.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain records, resolve disputes, prevent fraud, and comply with applicable laws.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, or delete certain personal information, or to exercise other privacy rights.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

9. Security

We use reasonable measures intended to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent is required by law.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal obligations change. The latest version will be published on this page.

12. Contact Us

Dunkleberger Livinge

Email: support@dunkleberger-livinge.shop

Phone: 5045301750

Address: 1036 Dewey Ave, Williamsport, Pennsylvania 17701, United States